Questions, answered.

It reads which camera shot each photo and video, when and where, then files everything into folders the way you choose, for example iPhone 16 Pro Max / 2026 / March. It can also find duplicate photos.

One year of SORT, with every feature, costs the price shown on the Pricing page, VAT included. It is paid once a year; there is no monthly plan.

Copy and Move, with photos, videos and any media, on Mac and Windows. Find duplicates is part of the yearly plan. No card is needed for the trial.

Yes. Sign in with Google or with your email. The account only holds your email, your trial dates and your plan. Your photos never touch it.

No. SORT reads and sorts every file on your own computer. Only your sign-in and plan are checked online.

Sorting works offline. SORT needs the internet only to sign in, to check your plan now and then, and to look for updates.

Copy never touches your originals. Move removes an original only after its copy has been written and its size checked. If a write fails, the original stays. Keep a backup of anything you cannot replace.

SORT compares the pictures themselves with a small fingerprint, so it finds exact copies and resized ones, like the smaller copy WhatsApp sends back. No AI and no internet. The original stays; copies go to a Duplicates folder or the Trash. It checks photos only.

Photos: JPG, HEIC, HEIF, PNG, WebP, AVIF, TIFF, GIF, BMP, JXL and raw DNG, CR2, CR3, NEF, ARW, ORF, RW2, PEF, SRW, RAF and more. Videos: MOV, MP4, M4V, AVI, MKV, 3GP, WebM, MTS, M2TS, MPG, WMV, INSV and more.

SORT is not yet signed with a paid Apple certificate, so macOS warns about apps downloaded from a browser. The one-line Terminal install downloads SORT without that warning, checks its fingerprint and opens it.

Yes. SORT is not yet signed with a paid Windows certificate. Use the PowerShell line, or choose More info, then Run anyway. Windows asks only the first time.

100 GB is fine. Files are streamed rather than loaded into memory, so a huge library uses about as much memory as a small one.

Yes, once. Within 14 days of paying, open Settings and choose Request a refund. You get 95% back; the other 5% covers payment fees. If you were refunded before, a new purchase cannot be refunded, and SORT tells you before you pay.

Yes, with a valid EU VAT number entered at checkout. VAT is removed and you get an invoice.

No. You pay once for a year and nothing is charged again. Before the year ends, SORT reminds you, and you decide if you want another year.

Sign in, open Settings and choose Delete my account. It is deleted after 7 days, and until then you can press Keep my account. If you paid less than 14 days ago and were never refunded, you also get 95% back. Invoices the law requires us to keep are kept.